| Option One is committed
to protecting consumers’ and borrowers’ non-public
personal information at all times. To that end, we employ
and maintain extensive physical, electronic, and procedural
safeguards to ensure your non-public personal information
is protected before you become a customer, while you are a
customer, and when you are no longer a customer of Option
One. In addition, we monitor technical enhancements and practices
in the field of Information Security and Privacy to ensure
our safeguards remain an effective tool in protecting your
non-public personal information.
How and Why We Collect Personal Information:
You provide nonpublic personal information to us so that we
may help you try to meet your financial goals. Such information
allows us to process your requests and transactions, keep
you apprised of products and services that may be of interest
to you, and enhance customer service by better understanding
your financial needs. This information may include:
Information we receive from you on applications or other
forms (such as phone, Social Security and account numbers,
assets, income and employment history);
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Information about your transactions with
us, our affiliates or others (such as your loan balance,
payment history and other account information); |
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Information we receive from mortgage settlement service
providers (such as consumer reporting agencies); |
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Information collected from your web browser when
you visit our websites (such as date, time and areas
of our websites that were visited). |
Information We Collect When You Browse
Our Website
We do not access information about your identity while you
browse our website. Although we collect information about
the date, time and area of our website that you visited, you
remain anonymous to us. Only if you decide to apply for a
loan with us directly or through a broker, do we collect any
personally identifying information about you.
Types of information that Option One
Discloses:
We may disclose all of the information that we collect, as
described above.
Categories of Affiliates and Non-affiliated
Third Parties that Receive Information from Option One:
We may disclose nonpublic personal information about you to
the following types of affiliates (within the Option One family
of companies) and nonaffiliated third parties (outside the
Option One family of companies):
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Financial service providers, such as mortgage
lenders, mortgage bankers, banks, securities brokerdealers,
tax preparers, financial advisors and insurance agents.
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Non-financial companies, such as retailers, direct
marketers, airlines, publishers and non-profit organizations.
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We may also disclose nonpublic personal information about
you to affiliated and non-affiliated third parties as permitted
by law. Affiliates and non-affiliated third parties that receive
your nonpublic personal information agree to keep that information
confidential and to use it for only the function that we ask
them to perform.
Marketing Services and Agreements:
We may disclose all of the information we collect, as described
above, to companies that perform marketing services on our
behalf or to other financial institutions with whom we have
joint marketing agreements.
How We Protect Your Personal Information
and Your Privacy:
We restrict access to nonpublic personal information about
you to those employees and agents who we determine need to
know that information to provide products or services to you,
service your account, or maintain the systems that support
your account. We maintain physical, electronic, and procedural
safeguards that comply with federal regulations to guard your
non-public information.
Changes to Our Privacy Policy; Notice
We reserve the right to amend (add to, delete from, or change)
the terms of this Privacy Policy from time to time. In addition
to posting our Privacy Policy, as long as you are a customer,
we will also provide you annually with a copy of our Privacy
Policy, and we will inform you of changes as required by law.
No Action is Required By You If You
Wish To Permit Information Sharing As Described Above:
Please consider that if you opt out of information sharing
your name may be excluded from mailings or other communications
that may be of interest to you. Examples may include information
about special promotions or other direct marketing programs.
ACTION WILL BE REQUIRED BY YOU TO RESTRICT
YOUR INFORMATION SHARING
How to restrict your information sharing:
You can direct us not disclose nonpublic personal information
about you to affiliated parties for marketing purposes. You
can also direct us not disclose any nonpublic personal information
about you to nonaffiliated third parties. You may opt out
of those disclosures, that is, you may direct us not to make
those disclosures. However, the right to opt out does not
apply to disclosures permitted by law. The manner of exercising
the right to opt out is described below.
Notice to Vermont, North Dakota, New
Mexico and California Residents:
The information sharing practices described above are in accordance
with Federal law. State law in Vermont, North Dakota, New
Mexico and California, places additional limits on sharing
information. In accordance with these laws, Option One will
not share information we collect except:
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As required or permitted by law (such
as in response to a subpoena) or; |
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To companies that perform services on our behalf (such
as billing services) or; |
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With your authorization or consent. |
How to Exercise Your Right to Opt
Out From the Disclosure of Your Information:
If you wish to exercise your right to opt out from the disclosure
of information to nonaffiliated third parties as described
above and the disclosure of information to our affiliates
as described above, you may complete the form below and send
it to us at:
Option One Mortgage
Opt Out Department
P.O. Box 57054
Irvine, CA 92619
If you opt out, it will only apply to the information described
above. If you have a joint account, any party on the account
can exercise the right to opt out, and that opt out will apply
to all parties on the account.
Once you have opted out, it will remain
in effect until revoked.
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